Frequently Asked Questions
Everything you need to know about your Orbital Clothing experience.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How do I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' link. We recommend measuring a similar garment you own and comparing it to our specifications for the most accurate fit.
Are your clothing materials ethically sourced?
Yes, Orbital Clothing is committed to sustainability. We partner with manufacturers that adhere to fair labor practices and utilize organic or recycled fabrics whenever possible.